The ABTA brand stands for support, protection and expertise. This means consumers have confidence in ABTA and a strong trust in ABTA Members. These qualities are core to ABTA as they ensure that holidaymakers remain confident in the holiday products that they buy from ABTA Members. Click here to find out more.
Glenton and Glenton Palmer are ABTA bonded coach holiday specialists. Our ABTA membership numbers are P6694 & Y0234. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.
We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.
All Air Holidays are fully ATOL protected, membership number 10494. When you book you will receive your ATOL certificate (when monies are received), this will fully explain your protection. ATOL gives you financial security - your money is safe when you book with Glenton Holidays and Glenton Palmer. Click here to find out more.